Refund & Returns Policy (Burn Jaro)

You have a 60-day guarantee period from the date your order is shipped to try Burn Jaro and evaluate your results. We believe you’ll enjoy the benefits, but if you’re not satisfied, you may request a refund within the guarantee window.

We recommend using the product consistently for as long as possible before requesting a refund, so you can give it enough time to work for you.

How to Request a Refund (3 Steps)

1. Confirm the Guarantee Period
   Make sure your request is within 60 days of the shipping date. You can verify this in your email confirmation or on the packing slip included with your order.
2. Email Our Support Team
   Send an email to support@getburnjaro.org with the subject line: “Refund Request”.
   Include:

   • Your full name
   • Your order number
   • The email address used at checkout
3. Return Your Bottles
   After receiving confirmation from our support team, mail back all bottles (empty or unopened) to the return address below.
   • You do not need a return label
   • You are responsible for return shipping costs
   • Email us your return tracking number so we can process faster
   Returns Address:

   19655 E 35th Dr #100, Aurora, CO 80011

Important Note

Please contact support and wait for confirmation before sending your return. Returning a package without prior confirmation may cause delays in locating the return and processing your refund.

Refund Processing

Once your return is received and processed, we will issue a full refund. You’ll receive an email confirmation when your refund is processed. Refunds typically appear on your statement within 5–10 business days, depending on your bank or card issuer.

How to Contact Us

Email: support@getburnjaro.org

Website: getburnjaro.org